Refund policy

Your goods are checked by Caesars group prior to delivery. If they do not arrive in a satisfactory condition, notify the driver of the issue. Alternatively please forward via email a digital photo/s of the issue together with a copy of your original invoice to inform the store. You can send these to: orders@caesars.net.au. We will work through any concerns with you and have the goods either repaired or replaced, depending on the issue.

It is your responsibility to ensure goods purchased fit in your home. We are not responsible for any item purchased that does not fit into the space intended. Please ensure you choose carefully as we do not give refunds if you simply change your mind, or make a wrong choice. 

Need more info? Head to https://www.fairtrading.nsw.gov.au/buying-products-and-services/repairs,-replacements-and-refunds#when